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All skilled nursing did was administer medicines. Wash cloths and towels were poorest quality available. My husband got very ill and I had to tell doctor to take him to hospital. He was in hospital from December 27 to January1. His things were being packed up by maintenance man. They claimed they were moving him to another room and did not call me.
Unfortunately 90 percent of the therapy staff are lazy and will do the very minimum . They lack professionalism and exhibit pessimism towards the especially physically needy patients. There is nothing good to say about Villages on MacArthur, except the building itself is beautiful. I also assume that housekeeping is not too bad, because the place is not stinky.
In Dallas-Fort Worth Area
Night receptionist is rude and argumentive not pleasant at all. My mom places her food order daily but gets what is left why place orders and then not have the food sad. Medication given late or we have to track them down to get it. The only time the place is ran correctly is when the State shows up to bad they arent there every day.
The staff were constantly found on their phones and not paying attention to the residents and that was if we could find someone at all. If you have had similar problems with this facility please make sure you report them to the dept of aging and disability. A physician over sees the patient’s care a skilled nurse is always on the premises and available 24-hours a day. Access to health care is an important consideration when selecting a nursing homes community. There are 62 hospitals close to The Villages On Macarthur. The two closest hospitals are Baylor Medical Center At Irving, which is 1.2 miles miles away, and Las Colinas Medical Center, which is 3.5 miles miles away from the facility.
Map of The Villages On Macarthur
They were pretty much in isolated prison, as far as we're concerned. And that's where they would wander around and walk into other people's rooms, and urinate in a closet of somebody else's room. So they were not well staffed, nor were they well attended. The staff would come to the door and get whatever supplies we were supposed to give to them, and that would be it.
According to a 2019 estimate from the United States Census Bureau, the city population was 239,798, making it the thirteenth-most populous city in Texas, and 93rd most populous city in the U.S. Irving is noted for its racial and ethnic diversity, and has been ranked as one of the most diverse cities in the United States. Irving includes the Las Colinas mixed-use master-planned community and part of the Dallas/Fort Worth International Airport. Anything you can share will help other families choose the perfect community.
Skilled Nursing
Villages on MacArthur is a beautiful facility. However , this does not match the quality of care. Being a healthcare provider myself, I know it is somewhat difficult to reach the standard of care anticipated by family members. Thus a few complaints are to be expected.
THE VILLAGES ON MACARTHUR is a "Medicare-certified" nursing home which means that this nursing home participated in Medicare Part A . Medicare-covered services include semi-private room, skilled nursing care and other therapy services. The quality ratings gives you an indication of the care THE VILLAGES ON MACARTHUR give to their patients incomparison to other nursing homes.
This quality rating is based on health inspections, quality measures and staffing survey conducted by CMS. Villages on MacArthur offers compassionate and personal skilled nursing care and rehabilitation services to seniors in the Irving area. Our skilled nursing facility provides both short-term rehabilitation and long-term care at the highest standards. We are committed to providing individualized care of excellent quality with outstanding results. In addition to long-term skilled nursing care, we also provide short term rehabilitation care after a surgery or traumatic medical experience, such as a stroke or heart attack. Due to these medical conditions a person may need more care and attention and we can provide all of the necessary medical treatments.
We provide high quality health care services in an environment of socialization that provides connections to the people and pursuits that make life worthwhile. A nursing home is also known as skilled nursing facility . It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.
When you report the incidents to DADS the complaints come back "unsubstantiated". I don't know who Corporate is paying off but someone is lying. When there is an incident reported to staff it's blown off and nothing ever handled. My loved one was given someone else's meds for two days for a medical condition she did not have, but that was "unsubstantiated" also. Our loved one was checked on twice daily and things still happened that put her life in danger. I could go on and on about neglect and mishandling of residents but it does no good.
By using our website, you agree to the terms of use and privacy policy. Irving is a city in the U.S. state of Texas. Located in Dallas County, it is also an inner ring suburb of Dallas. The city of Irving is part of the Dallas–Fort Worth metroplex.
Welcome to The Villages On Macarthur we are engaging, inspiring and uplifting. We have a fresh perspective that just might change the way you think about skilled nursing care. This nursing home is situated in Irving, Texas. Services offered are post-acute care, long term care, pain management, speech and physical therapy, and dietary services.
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